Our volunteers are a very important part of our organisation and we appreciate the valuable time they spend volunteering at our hospital.
Volunteers may be found in many areas across the Trust at Blackpool Victoria and Clifton Hospitals and may be identified by the orange top and lanyard they wear.
We are seeking volunteers to help in our shop and with trolley service that operates throughout the hospital and can commit to a minimum of three hours volunteering a week.
The Blue Skies shop is in the Outpatient area of Blackpool Victoria Hospital and is open 9am to 4pm on weekdays. Our shop is a great destination for staff, patients and visitors looking for a refreshment whilst at the hospital.
Our trolleys travel around the hospital providing patients with refreshments during their stay. Trolleys go out in the mornings and the afternoons.
For further information or to find out if this role is for you contact:
- Jess Lonsdale, Office and Retail Manager, 01253 957903
- Lily Norman, Office and Retail Administrator, 01253 952502
Check out our website and social media to see what we are all about!
Debbie Wood, a volunteer in the Chaplaincy Department said: “It is a privilege and very humbling to see people and to be a listening ear to patients at their bedside. We give comfort and prayer, if they want it, and it is a very rewarding role.”
If you would like more information about the chaplaincy team, or would like to learn more about the role of our volunteers, please telephone the department on 01253 303876 or 01253 306299.
A flexible commitment is available and we ask that you volunteer for a minimum of six months.
This is a great chance for the community to get involved with their local hospital charity, helping to support enhanced care to patients across Blackpool, Fylde and Wyre, and beyond.
Information is predominantly shared on the topics of; healthy eating, staying active, stopping smoking, the importance of consuming alcohol at low risk levels and tips to boosting mental wellbeing.
The purpose of the Influence Panel is to ensure that the patient/carer voice is heard when the Trust is developing new ideas and projects across Blackpool Teaching Hospitals, ensuring that a wide range of patient views are heard when developing new ideas.
The Influence Panel offer advice and support to staff on a range of topics relating to clinical practice, education, policy, leaflet and poster design. The Panel meets virtually and face to face.
The League of Friends Charity operate the Clifton patient trolley service which visits multiple wards with refreshments at Clifton, with all monies raised going back into Clifton Hospital
The purpose of the listener is to complement the work of the Patient Engagement Team by supporting them to improve the way patients and carers are treated in clinical areas.
Listener volunteers provide an invaluable service, talking at length with patients, asking them questions to identify if they have any concerns about their care which need addressing.
The listeners report their findings to the Patient Engagement Team who will immediately talk with the service managers and take appropriate action, if necessary; to ensure a patients stay is as comfortable as possible.
- Area helper: volunteers helping the Macmillan team on the unit with leaflets
- Cancer buddy: contact patients via phone calls, the team put patients in touch with ex patients who have gone through the same diagnoses they have one-to-one contact
- Cancer carer buddy: contact carers via phone calls, the team put patients in touch with carers who have gone through the same diagnoses with a loved one. To support the provision of one-to-one contact
Denys Barber, who has volunteered in various roles at Blackpool Teaching Hospitals NHS Foundation Trust for seven years, said: “Being a Navigator is very fulfilling. You get to save people time in what can be a very stressful environment. It is a nice feeling knowing that you can give reassurance when it’s needed; it’s a very rewarding role.”
Dogs
The role of a PLACE support volunteer is to enhance the patient experience by carrying out audits on the wards, departments and areas.
These audits are specifically related to improving the environment / services for our patients which are linked to national PLACE audits.
The role may include some or all of the following activities:
- Audits of the clinical food service at ward levels
- Patient satisfaction audits with regard to the environment or services provided from facilities
- Volunteer member of mini PLACE assessments as a patient representative
- Volunteer member of annual PLACE assessments as a patient representative
- Environmental audits in public areas/entrances
- Audits within the main entrance associated with car parking, travel and healthy eating
An under 16s group that meet monthly at the hospital, they take part in additional work in between meetings- things such as interviewing new staff, delivering training to doctors and nurses, and helping the Trust with health campaigns.
Volunteer in wards and departments to enhance patient care.